In case of dispute, the consumer may resort to one of the following Alternative Consumer Dispute Resolution Entities:
- National Consumer Conflict Information and Arbitration Center | 213 847 484 | www.arbitragemdeconsumo.org
- Algarve Consumer Conflict Information, Measurement and Arbitration Center | 289 823 135 | www.consumidoronline.pt
- Arbitration Center for Consumer Disputes of the District of Coimbra | 239 821 690/289 | www.centrodearbitragemdecoimbra.com
- Lisbon Consumer Conflict Arbitration Center | 218 807 030 | www.centroarbitragemlisboa.pt
- Porto Arbitration and Consumption Information Center | 225 508 349 / 225 029 791 | www.cicap.pt
- Consumer Conflict Arbitration Center of Vale do Ave / Arbitration Court | 253 422 410 | www.triave.pt
- Consumer Information, Mediation and Arbitration Center (Consumption Arbitration Court) | 253 617 604 | www.ciab.pt
- Madeira Consumer Conflict Arbitration Center | 291 750 330 | centroarbitragem.srias@madeira.gov.pt
You can also access Dispute Resolution online here
More information on the Consumer Portal at www.consumidor.pt.