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Dispute Resolution

In the event of a dispute, the consumer may resort to one of the following Alternative Dispute Resolution Entities: - National Consumer Conflict Information and Arbitration Center | 213 847 484 |www.arbitragemdeconsumo.org
- Consumer Conflict Information, Measurement and Arbitration Center | 289 823 135 |
www.consumidoronline.pt
- Consumer Disputes Arbitration Center of the District of Coimbra | 239 821 690/289 |
www.centrodearbitragemdecoimbra.com
- Center for Arbitration of Consumer Disputes in Lisbon | 218 807 030 |
www.centroarbitragemlisboa.pt
- Porto Consumer and Arbitration Information Center | 225 508 349/225 029 791 |
www.cicap.pt
- Vale do Ave Consumer Conflict Arbitration Center / Arbitral Tribunal | 253 422 410 |
www.triave.pt
- Consumer Information, Mediation and Arbitration Center (Consumer Arbitral Tribunal) | 253 617 604 |
www.ciab.pt
- Madeira Consumer Conflict Arbitration Center | 291 750 330 |
centroarbitragem.srias@madeira.gov.pt
You can also access Dispute Resolution online here
 More information on the Consumer Portal, atwww.consumidor.pt.